Safety precautions
- Unpack the equipment carefully and save the original box and packing material for possible future shipment
- Follow basic safety precautions to reduce the risk of fire, electrical shock and injury to people.
- Do not dismantle the housing or modify the module. It may result in electrical shock or burn.
- Using supplies or parts not meeting the products’ specifications may cause damage, deterioration or malfunction.
- Refer all servicing to qualified service personnel.
- To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this product near water.
- Do not put any heavy items on the extension cable in case of extrusion.
- Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards.
- Install the device in a place with fine ventilation to avoid damage caused by overheating.
- Keep the module away from liquids.
- Spillage in the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on to the housing, unplug the module immediately.
- Do not twist or pull by force ends of the optical cable. It can cause malfunctions.
- Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
- Unplug the power cord when left unused for a long period of time.
- Information on disposal for scrapped devices: do not burn or mix with general household waste, please treat them as normal electrical waste.
Product Introduction
Thanks for choosing PT-C-U3HD-DL; a 1x2 USB3.2Gen1 to Dual HDMI converter. Consisting of a USB-C/USB-A cabled input and two HDMI video outputs, supporting up to dual 4K60Hz video resolution through DL6950 Display Link chipset and fully compatible with most host devices with different operating systems including Windows, MacOS, ChromeOS and Android.
Feature
- 18Gbps, HDMI V2.0.
- Resolution up to 4K@60Hz 4:4:4.
- Supports any operating system that has a DisplayLink Driver
- Synaptics DL6950 core -Low latency pixel-perfect graphics with compression tuned for video content and high-quality graphics in uncompromised 4K/UHD video quality
- Enables dual screen MST mode on a Mac
- USB3.2 Gen1x1 USB-C input via integrated 30cm pigtail cable
- Legacy-support for older USB versions - USB-C to USB-A adapter with lanyard
- Mountable ProAV metal housing
- No additional power required.
Package List
- 1x PT-C-U3HD-DL
Note: Please contact your distributor immediately if any damage or defect to the components is found.
Driver Installation Required
To ensure proper functionality of this product, all operating systems must have the DisplayLink driver installed. The driver enables communication between the device and your computer, ensuring optimal performance and compatibility. You can download the latest DisplayLink driver from www.displaylink.com or through your operating system's update service where supported.
Specification
| Video | |
|---|---|
| Input | USB-C Male or USB-A Male |
| Upstream | Tethered USB-C/A cable |
| Input Bandwidth | 5Gbps |
| Output | HDMI2.0 |
| Output Connector | 2x HDMI |
| Output Resolution | Up to 4K@60Hz 4:4:4 |
| General | |
| Bandwidth | 18Gbps |
| HDMI Standard | 2.0 |
| HDCP Version | Input: HDCP 2.2 |
| Supported OS | Windows, macOS, ChromeOS, Android |
| Power Mode | Bus-powered |
| HDMI V2.0 Cable Length | 4K@60Hz 4:4:4 ≤ 5m, 4K@30Hz 4:4:4 ≤ 10m, 1080P ≤ 15m |
| Operation Temperature | 0°C to +40°C |
| Storage Temperature | -20°C to +70°C |
| Relative Humidity | 10% to 90%, non-condensing |
| Dimension (W x H x D) | 114mm x 88mm x 27mm |
| Housing material | Steel (SECC) |
| Net Weight | |
| Certification | CE, FCC |
Note: Please use a high-qualified HDMI cable fully compliant with HDMI V2.0 for reliable transmission and connection.
After-Sales Service
If there are some problems when running the product, please check and deal with the problems referring to this user manual. All transport costs are borne by the users during the warranty.
- Product Limited Warranty: This product will be free from defects in materials and workmanship for two years (The purchase invoice shall prevail). Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the Warranty period must be presented to obtain a warranty service.
- What does the warranty not cover (service available for a fee):
- Technical Support: For any questions or problems, contact your distributor or reseller and tell them the respective product name and version, the detailed failure situation as well as the formation of the cases.
- Warranty expiration.
- Factory applied serial numbers have been altered or removed from the product.
- Damage, deterioration or malfunction caused by:
- Normal wear and tears.
- Use of supplies or parts not meeting our specifications.
- No certificate or invoice as proof of warranty.
- The product model shown on the warranty card does not match with the model of the product for repairing or having been altered.
- Damage caused by force majeure.
- Servicing not authorized by distributor.
- Any other causes which do not relate to a product defect.
- Delivery, installation or labor charges for installation or setup of the product.
Asking for Assistance
Technical Support
Phone: +49 5971 800299 - 0
Fax: +49 5971 800299 – 99
Technical Support Hours
- 8:30 AM to 5:00 PM Monday through Thursday
- 8:30 AM to 4:00 PM Friday
Write to
PureLink GmbH
Von-Liebig-Straße 10
D - 48432 Rheine
www.purelink.de
info@purelink.de
Legal & Compliance
Product identification
Model: PT-C-U3HD-DL – manual version 1.0
Trademarks and disclaimer
Product model and logo are trademarks. All other company and product names mentioned are trademarks of their respective owners. All rights reserved. No part of this publication may be copied or reproduced without prior written permission. We reserve the right to make changes to the device, packaging or manual and accept no liability for misprints.
EU conformity
PureLink hereby declares that this product PureTools PT-C-U3HD-DL complies with Directives 1907/2006/EU und 2011/65/EU. PureLink GmbH hereby declares that this product PureTools PT-C-U3HD-DL complies with Directives 2014/30/EU and 2014/35/EU.
| Directive / Regulation |
|---|
| 1907/2006/EU |
| 2011/65/EU |
| 2014/30/EU |
| 2014/35/EU |
The full text of the EU Declaration of Conformity is available at: http://www.purelink.de/ce/
Disposal of electrical and electronic equipment
WEEE reg. no.: DE 93847290
The crossed-out wheelie bin symbol on the product, packaging or in this manual means that electrical and electronic equipment must not be disposed of with household waste at the end of its life. Hand in old devices free of charge at a public collection point or return them to a distributor obliged to take them back. Remove batteries and lamps that can be removed without destroying the device before handing it in, and delete any personal data stored on the device. Details are regulated by national law. By returning old devices you help protect the environment.
Packaging
Dispose of packaging separately by material (paper/cardboard, plastics) via the local collection systems. Keep packaging material away from children – risk of suffocation. Packaging register LUCID: DE5958616449295.




