Safety Precautions

• Unpack the equipment carefully and save the original box and packing material for possible future shipment
• Follow basic safety precautions to reduce the risk of fire, electrical shock and injury to persons.
• Do not dismantle the housing or modify the module. It may result in electrical shock or burn.
• Using supplies or parts not meeting the products’ specifications may cause damage, deterioration or malfunction.
• Refer all servicing to qualified service personnel.
• To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this product near water.
• Do not put any heavy items on the extension cable in case of protrusion.
• Do not remove the housing of the device as opening or removing the housing may expose you to dangerous voltage or other hazards.
• Install the device in a place with sufficient ventilation to avoid damage caused by overheat.
• Keep the module away from liquids.
• Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on to the housing, unplug the module immediately.
• Do not twist or pull by force ends of the optical cable. It can cause malfunction.
• Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
• Unplug the power cord when left unused for a long period of time.
• Information on disposal for scrapped devices: do not burn or mix with general household waste, please treat them as normal electrical wastes.

Product Introduction

Thank you for choosing the PT-MA-HD44HDBT matrix. It is an 18G 4x4 HDBaseT matrix with HDMI loopout, audio matrix and ARC. It supports HDCP 2.2 and up to 4K/UHD@60Hz. It can transmit 4K video up to 70 meters and 1080p video up to 100 meters over a single CATx Ethernet cable.
The product provides performance in control and transmission, which could be used in a number of different installation scenarios, such as monitoring purposes, Home Cinema, conference systems, television education, bank security etc.

Features

• 4x4 HDBaseT matrix switcher with audio matrix.
• Fully compliant with the HDMI 2.0 and HDCP 2.2.
• Supports HDMI resolution up to 4K@60Hz 4:4:4, HDR10.
• Features four mirrored HDMI outputs for four HDBaseT outputs, and the four HDMI outputs support 4K to 1080p auto-downscaling.
• The four HDBaseT outputs support 24V PoC, allowing the receivers to draw their power from the matrix switcher over the Catx cable.
• Transmits 4K signal up to 70 meters and 1080p signal up to 100 meters over a single CATx cable.
• Supports audio matrix. Provides four digital SPDIF audio outputs and four analog L+R audio outputs for HDMI input audio de-embedding and HDBaseT output audio de-embedding. Moreover, the four digital SPDIF audio outputs supports ARC audio output from the receivers.
• Volume adjustment for analog L+R audio outputs.
• Supports comprehensive EDID management.
• Controllable via front panel buttons, RS232 local and pass-through, IR local and pass-through, CEC, and TCP/IP (built-in GUI).

Package List

• 1x PT-MA-HD44HDBT 4x4 HDMI 2.0 HDBaseT matrix switcher
• 2x Mounting Ears with 6 Screws
• 4x Plastic Cushions with 4 Screws
• 1x IR Receiver
• 1x IR Remote
• 8x 3-pin Terminal Blocks
• 1x Power Cord
• 1x User Manual

Note: Please contact your distributor immediately if any damage or defect in the components is found.

Specification

Matrix Specification

Receivers compatibility chart

The recommended matchable receiver for this matrix is PT-HDBT-230-RX, and here below is the compatibility chart of the other HDBaseT receivers from our product line.

Panel Description

Front Panel

Rear Panel

System Connection

Usage Precaution

• Make sure all components and accessories are included before installation.
• The system should be installed in a clean environment with appropriate temperature and humidity.
• All of the power switches, plugs, sockets, and power cords should be insulated and safe.
• All devices should be connected before power on.

System Diagram

The following diagram illustrates typical input and output connections that can be utilized with this matrix switcher:

Button Control

The matrix switcher can be controlled by using the buttons on the front panel. Whenever a command is accepted, the indicators of all the buttons pressed will blink three times then they will go off. If the command fails, the indicators will go off immediately without blinking.

Signal Switching

• Switch an input to an output Operation: INPUT# + OUTPUT# + MENU/↲ Example: Switch Input 1 to Output 2: Press INPUT 1 Press OUTPUT 2 Press to confirm. Note: In default status, 4 IR OUT ports correspond with 4 HDMI INPUTS. When you switch an HDMI input, the corresponding IR OUT will be switched synchronously.
• Switch an input to several outputs Operation: INPUT# + OUTPUT# + OUTPUT# +… + MENU/↲ Example: Switch Input 1 to Output 2, 3, and 4. Press INPUT 1 Press OUTPUT 2, 3, 4 Press to confirm.

SWITCH:1 -> 2 SWITCH:1 -> 2 3 4

Panel Button Locking/Unlocking

• Press and hold at least three seconds.
• Press and hold to unlock.

Status Information Inquiry

• Press Press enter status information tab. Press or navigation buttons to check the previous or next item respectively.

HDBT Matrix System Locked HDBT Matrix System Unlocked Status Info < EDID Management IN 1 1 1 1 1 2 3 4OUT IN 1 2 3 4 Y Y Y YLINK OUT 1 2 3 4 Y Y Y YLINK

5~8=HDMI loop output 1~4. Report the connection status of all HDMI loop output ports.
Y means the corresponding output port is connected to a display device, N means there is no connection between the output port and display device.

EDID Management

The Extended Display Identification Data (EDID) is used by the source device to match its video resolution with the connected display. By default, the four source devices use the fifth built-in EDID: 4K@60Hz HDR 2CH.

• Enter EDID management tab: Press Press to select EDID Management. Press enter EDID management tab. Press or navigation buttons to select the below items: Learn HDBT OUT Learn HDMI OUT Built-in EDID
• To copy the EDID data from one HDBT output to one or several inputs: Example: Input 1, 2, 3 and 4 learn the EDID data of HDBT output 2.

# OUT 5 6 7 8 # Y Y Y YLINK Status Info EDID Management <

• Select Learn HDBT OUT Press to confirm.
• Press OUTPUT 2
• Press INPUT 1, 2, 3, 4.
• Press to confirm.

• To copy the EDID data from one HDMI output to one or several inputs: Example: Input 1 and 2 learn the EDID data of HDMI output 4.
• Select Learn HDMI OUT Press to confirm.
• Press OUTPUT 4
• Press INPUT 1 and 2.
• Press to confirm.

Learn HDBT OUT < Learn HDMI OUT PRESS INPUT KEY Learn HDBT OUT 1 PRESS INPUT KEY Learn HDBT OUT 2 1 2 3 4 Learn HDBT OUT 2 Learn HDBT OUT Learn HDMI OUT < PRESS INPUT KEY Learn HDMI OUT 1 PRESS INPUT KEY Learn HDMI OUT 4 1 2 Learn HDMI OUT 4

• To using the built-in EDID settings: There are six types of built-in EDID data which can be utilized, as shown as below:

Example: Input 1 and 2 using the built-in EDID data: 4K@30Hz HDR 2CH.
Select Built-in EDID Press to confirm.
Press or navigation buttons to select the built-in EDID to be invoked Press INPUT 1 and 2.
Press to confirm.

Learn HDMI OUT Built-in EDID < PRESS INPUT KEY 1080P 2CH < PRESS INPUT KEY 4K30HDR 2CH < 1 2 4K30HDR 2CH <

Audio Setting

The matrix switcher provides four analog L+R audio output ports and four digital SPDIF output ports for audio de-embedding. The audio source selection of these eight audio output ports, and the L+R audio volume can be controlled by the front panel buttons.

Audio Source Selection

There are eight audio sources which can be selected for any analog L+R audio output port, and twelve audio sources which can be selected for any SPDIF audio output port.

Example: Select the HDMI input 2 audio source for the analog L+R output 2.
Press Press to select AUDIO Setting.
Press to enter the tab. Press to select L+R OUT 2. Press Press

AUDIO Setting < IP Address L+R OUT 2 < L+R OUT 2 Vol

to select In2 Breakout Press to confirm.

L+R Output Audio Volume Control

Example: Set the audio volume of L+R OUT 2 port.
Press Press to select AUDIO Setting.
Press to enter the tab. Press to select L+R OUT 2 Vol. Press to enter the setting tab. Press or to set the volume value. Press to confirm.

L+R OUT 2 In2 Breakout < AUDIO Setting < IP Address L+R OUT 2 L+R OUT 2 <Vol L+R OUT 2 Vol 91

Preset Setting

Pressing the PRESET button saves the current switch routing or loads the saved preset layout.
Note: The matrix switcher supports nine presets, but only preset 1~4 can be saved and recalled by button control. Please manage other preset by GUI control or RS232 control.

Save the current switching routing to a preset

Example: Save the current switching routing to preset 2.

Press Press and hold at least 3 seconds. Press INPUT 2 to select Preset 2.
Press to confirm.

Preset Recall Hold 3s to Store Store Preset Press Key Store Preset 2 Store Preset 2 Store Success

Recall a saved preset

Example: Recall the saved preset 2.
Press Press INPUT 2 to select Preset 2. Press to confirm.

Preset Recall Hold 3s to Store Recall Preset 2 Recall Preset 2 Recall Success

IP Address Inquiry

Press Press to select IP Address
Press

AUDIO Setting IP Address < IP Address 192.168.0.178

GUI Control

The matrix can be controlled via TCP/IP. The default IP settings are:
IP Address: 192.168.0.178
Subnet Mask: 255.255.255.0
TCP/IP port: 4001

TCP/IP Commands are same as RS232

Type 192.168.0.178 in the internet browser, it will enter the below log-in webpage:

There are three selectable usernames:

The username and password can be changed via Access tab.
Here we login as “admin” as an example to introduce each GUI tab.

Signal Switching

Use the 4x4 button grid on the page to set which inputs are directed to which outputs. For example, clicking the button on the Input 1 row and Output 2 column, directs input 1 to output 2.

Use the 9 numbered buttons under scene area to save and load layout presets.

• To save a given layout, first click one of the numbered buttons, then click the Save button.
• To load a previously saved layout, first click one of the numbered buttons, then click the Recall button.

Audio Setting

Audio Source Selection

• There are eight audio sources can be selected for four analog L+R audio output ports, and twelve audio sources can be selected for four digital SPDIF output ports.

L+R Output Audio Volume Control

• Adjust L+R output audio volume by the volume bar and the three buttons on the right side.

Configuration Tab

Auto-downscaling

Enable/disable video resolution auto-downscaling function of HDMI output 1~4 ports.
When enable auto-downscaling, the 4K input can be automatically degraded to 1080p output for compatibility with 1080p display which is connected to the HDMI output port.

EDID Copy

• Copy the EDID data from a single output port to one or several input ports.

Operation:

1. Select one output port.
2. Select one or several input ports. Press ALL to select all input ports.
3. Click Confirm to save any changes or click Cancel to cancel any changes that have been made.

EDID Setting

Click EDID Setting to enter the below section to set a predefined EDID for input ports.

• Select a built-in EDID for one or several input ports.

Operation:

1. Select a built-in EDID.
2. Select one or several input ports. Press ALL to select all input ports.
3. Click Confirm to save setting.

Upload user-defined EDID by the below steps:

1. Prepare the EDID file (.bin) on the control PC.
2. Select the User-defined.
3. Click the box , and then select the EDID file (.bin) according the tooltip.
4. Click Apply to upload the user-defined EDID, and then click Confirm to save setting.

CEC Tab

If the input source devices, HDBaseT output devices and local HDMI output devices support CEC, they can be controlled via the following CEC interface.

Input Source Device Control

• Select one or several HDMI input source devices to be controlled, and then press function buttons.

HDBT Output Device Control

• Select one or several HDBaseT output devices to be controlled, and then press function buttons.

HDMI Output Device Control

Select one or several HDMI output devices to be controlled, and then press function buttons.

RS232 Tab

• Send RS232 commands to control third-party devices which are connected to the far-end HDBaseT receivers.

Operation:

1. Select the HDBaseT port which is connected to HDBaseT receiver which must have third-party device attached.
2. Set the baud rate.
3. Typing the commands in the box to control the selected remote third-party device which is connected to HDBaseT receiver. If click the Hex, the RS232 commands can be typed with hexadecimal value.
4. Click Send to transmit RS232 command to the selected HDBaseT port.

Access Tab

• Modify username and password.
• Lock or unlock the front panel buttons.
• Enable or disable automatic log-off mode.
• Configure accounts user2 and user3

Interface Setting

• Modify title bar label, LCD readout and button labels.

Click Confirm to save any changes or click Cancel to cancel any changes that have been made.

Network Setting

• Static IP or Dynamic Host Configuration Protocol (DHCP).
• Modify the static IP Address, Subnet Mask, and Gateway.

GUI Upgrade

Please visit at http://192.168.0.178:100 for GUI online upgrade.
Type the username and password (the same as the GUI log-in setting, modified password will be available only after rebooting) to login the configuration interface.
After that, click Administration in the source menu to get to Upload Firmware as shown below:

Select the update file and click Apply button, and then it will start upgrade process.

IR Control

IR Remote Control

The matrix switcher has a built-in IR sensor on the front panel for receiving IR control signal from IR remote. In addition, it also provides IR EYE port on the rear panel to connect an external IR receiver for IR local control.

The matrix switcher can be controlled by the below IR Remote:

1. Enter/exit standby mode.
2. Blinking red when a button is pressed.
3. Video source selection buttons.
4. Output channel selection buttons.
5. Menu buttons:

• ALL: Select all inputs or all outputs.
• EDID: Enable one or several input sources to manually capture and learn the EDID data of output device.
• CLEAR: Cancel the current operation, if ENTER has not been pressed.
• ENTER: Confirm the desired operation.

Note: The IR receivers which are connected to HDBaseT receivers also can receive the IR signal of the IR remote, so the matrix switcher also can be controlled by the IR remote at the far-end HDBaseT receivers’ position. The IR remote-control mode can be enabled or disabled by sending RS232 command “IRRCM[XX]ON.”/ “IRRCM[xx]OFF.” ([XX]=00~04). Please refer to the 8.3.1 System Control for more details.

IR Pass-through Control

The matrix switcher supports bi-directional IR pass-through, allowing the devices to be controlled by both source and destination ends. This section provides connection and switching examples to illustrate possible configurations.

Control Local Input Device from Remote

The same basic principle applies when controlling the local input device from the remote location.

• Control local input device through IR OUT port

Example: Switch HDMI input 3 to HDBaseT output 4.
Connect an IR receiver to IR IN port on the receiver, then connect an IR emitter to the IR OUT 3 on the matrix switcher. The third input source can be controlled through its corresponding IR output port. The connection diagram shown as below:

• Control local input device through IR ALL OUT port

The emitter can be connected to the IR ALL OUT port on matrix switcher to control all local input devices. In this case, the IR receiver must be connected to the IR IN port on each connected HDBaseT receiver, as shown in the diagram below:

Tx Rx
LINKHDCP
Receiver
Display
RemoteIR Receiver
AUDIO MATRIX OUT / ARC
IR EYE
4K Blu-Ray
IR Emitter
HDMI:
IR:
HDBaseT:

Control Remote Output Device from Local

The remote displays can be controlled from the local matrix switcher location.

• Control remote device through IR IN port

Example: Switch HDMI input 3 to HDBaseT output 3.
Connect an IR receiver to IR IN 3 port on the matrix switcher, then connect an IR emitter to the IR OUT on the receiver, as shown in the diagram below:

Tx Rx
LINKHDCP
Receiver
Display
Remote
IR Receiver
Tx Rx
LINKHDCP
Receiver
Display
Remote
IR Receiver
Tx Rx
LINKHDCP
Receiver
Display
Remote
IR Receiver
AUDIO MATRIX OUT / ARC
IR EYE
4K Blu-Ray
IR Emitter
HDMI:
IR:
HDBaseT:

Tx Rx
LINKHDCP
Receiver
Display
AUDIO MATRIX OUT / ARC
IR EYE
4K Blu-Ray
IR Receiver
Display Remote
IR Emitter
HDMI:
IR:
HDBaseT:

• Control remote device through IR ALL IN port

The receiver can be connected to the IR ALL IN port on matrix switcher to control all remote output devices. In this case, the IR emitter must be connected to the IR OUT port on each connected HDBaseT receiver, as shown in the diagram below:

Tx Rx
LINKHDCP
Receiver
Display
IR Emitter
Tx Rx
LINKHDCP
Receiver
Display
IR Emitter
Tx Rx
LINKHDCP
Receiver
Display
IR Emitter
Tx Rx
LINKHDCP
Receiver
Display
IR Emitter
AUDIO MATRIX OUT / ARC
IR EYE
4K Blu-Ray
IR Receiver
Display Remote
HDMI:
IR:
HDBaseT:

RS232 Control Connection

Control the Matrix Switcher from Local

To control the matrix switcher from a local PC, the 3-pin to DB9 RS232 Cable is used to connect between the matrix and PC. The connection diagram is shown as below:

Control the Matrix Switcher from Remote

To control the matrix switcher from remote location, please connect one or more PCs to the RS232 ports of HDBaseT receivers with the 3-pin to DB9 RS232 Cables. The matrix switcher can be controlled by any one of PCs, the connection diagram is shown as below:

Note: The command RS232RCM[XX]ON. ([XX]=00~04) needs to be sent to enable or disable this control mode. For example, send the command RS232RCM00ON. to enable the remote-control mode for all HDBaseT outputs, and send the command RS232RCM00OFF. to disable the remote-control mode for all HDBaseT outputs. Please refer to the 8.3.1 System Control for more details.

Control the Remote Third-party Device from Local

To control a third-party device from local, first determine which HDBaseT receiver is connected to (1 in the diagram below). Next, connect a PC to the corresponding RS232 port of matrix switcher with 3-pin to DB9 RS232 Cable, then connect a third-party device (e.g. projector) to the RS232 port of the determined HDBaseT receiver. The remote third-party device can be controlled by the local PC, the connection diagram is shown as below:

Control the Local Third-party Device from Remote

To control a third-party device from remote, first determine which HDBaseT receiver is connected to (1 in the diagram below). Next, connect a PC to the RS232 port of HDBaseT receiver with 3-pin to DB9 RS232 Cable, then connect a third-party device (e.g. projector) to the RS232 port of matrix switcher. The local third-party device can be controlled by the remote PC, the connection diagram is shown as below:

RS232 Control Software

Connect the RS232 port to control device (e.g. PC) with RS232 cable. The switcher can be controlled by sending RS232 commands.
Here take the software Docklight as an example.

Installation

Please download the latest Software Version from the link below:
https://docklight.de/download/Docklight.zip

Then follow the installation wizard for installation on Windows 7 and 10.
After the installation, Docklight can be run for the first time and should look like the below screen shot:
Registration is not necessary unless you wish to save settings on exit, so unless you wish to register click on "OK" to close the window.
Click “OK” to close this window.

The next pop-up window can also be closed with "Continue". An empty project is enough to send and receive commands easily (The default setting is always “Start with a blank project / blank script “)
Now you are in the main view, where commands are sent and feedback is received.
The next step is to select the correct COM port of the PC. To do this, double-click on "COM1" in the corresponding setup window.
Click “Continue” to close this window.

In the following window, select the drop-down menu labeled "Send / Receive on Comm Channel", select the appropriate COM port and then click on "OK" at the bottom right corner.
All other settings can be left at default for most applications, but refer to device RS232 settings to be sure.
Double click on “COM1” to change to the right COM port.

In order to be able to send commands, open communication with the device by clicking on "Play". (1)
Then the keyboard function must be activated, so that commands can be written in the "communication window". (2)
Finally enter the command, for example "50701%". This is then confirmed by pressing "Enter" to send. Any response from the connected device will appear in red. (3)
Select the right COM port.

Click “Play” to open the communication.
Enable the keyboard type in function.
Command sending area.
Monitoring area, indicates if the command sent works.
1
2
3

RS232 Communication Commands

When controlling the matrix, the serial port settings for all RS232 commands is:
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
The matrix switcher can be controlled by sending the following RS232 commands:

Note: Please remember to end the commands with the ending symbols “.” or “;”.Type the command carefully, it is case-sensitive.All commands ended without “<CR><LF>”.

System Setting

Signal Switching

Command Description

Command Example and Response

IR Follow Video ON!STA_IR. response example

Local 01 IR Out Switch To Remote 01 IR IN! Local 02 IR Out Switch To Remote 02 IR IN! Local 03 IR Out Switch To Remote 03 IR IN! Local 04 IR Out Switch To Remote 04 IR IN!IR switching status report

PresetSave01.Command to save preset 01

Preset 01 Save Success! Preset 01 Sta: Out 01 In 01! Out 02 In 02! Out 03 In 03! Out 04 In 04!Success response and status output for PresetSave01.

Audio Setting

SPDIF01:04.SPDIF Out 01 Switch To Video In 04!

SPDIF Out 01 Switch To Video In 01!
SPDIF Out 02 Switch To Video In 02!
SPDIF Out 03 Switch To Video In 03!
SPDIF Out 04 Switch To Video In 04!

AVOLUME00:V+.

AVOLUME00:V-.

AVOLUME01:MU.

AVOLUME01:UM.

AVOLUME01:05.

AVOLUME01:100.

Analog Out 01 Volume 61!
Analog Out 02 Volume 61!
Analog Out 03 Volume 61!
Analog Out 04 Volume 61!
Analog Out 01 Volume Mute!
Analog Out 02 Volume Mute!
Analog Out 03 Volume Mute!
Analog Out 04 Volume Mute!
Analog Out 01 Volume UnMute!
Analog Out 02 Volume UnMute!
Analog Out 03 Volume UnMute!
Analog Out 04 Volume UnMute!

ANALOG01:04.Analog Out 01 Switch To Video In 04!

Analog Out 01 Switch To Video In 01!
Analog Out 01 Volume UnMute!
Analog Out 01 Volume 60!
Analog Out 02 Switch To Video In 02!
Analog Out 02 Volume UnMute!
Analog Out 02 Volume 60!
Analog Out 03 Switch To Video In 03!
Analog Out 03 Volume UnMute!
Analog Out 03 Volume 60!
Analog Out 04 Switch To Video In 04!
Analog Out 04 Volume UnMute!
Analog Out 04 Volume 60!

EDID Setting

All Input EDID Set Default!

EDIDUpgrade01.

EDIDUpgradeU.

256
9600bps
Input XX/User Define EDID Upgrade OK By RS232 Or GUI!

EDID/03/01.Input 03 EDID Upgrade OK By 01 Internal EDID!

EDIDGOUT04.EDIDOUT04: ……

EDIDM04B01.Input 01 EDID Upgrade OK By 04 EXT EDID!

EDIDSTA00.Input 01 EDID From 01 Internal EDID! Input 02 EDID From 01 Internal EDID! Input 03 EDID From 01 Internal EDID! Input 04 EDID From 01 Internal EDID!

Third-party Device Control

/+3/01:123456.Send the ASCII command “123456.” to the far-end third-party device whose baud rate is 9600. The third-party device is connected to the far-end HDBaseT receiver of connecting the HDBT output 1 port.

CMDON/+3/01:123456.When power on the matrix switcher, automatically send ASCII command “123456” to the far-end third-party device. The third-party device is connected to the far-end HDBaseT receiver of connecting the HDBT output 1 port.

CMDOFF/+3/01:123456.When power off the matrix switcher, automatically send ASCII command “123456” to the far-end third-party device. The third-party device is connected to the far-end HDBaseT receiver of connecting the HDBT output 1 port.

CEC Control

If the input sources, HDBaseT output devices and local HDMI output devices are supports CEC, they can be controlled by sending the following command instead of IR remote.

CEC[I/O][AA][BB][CC][DD].• The “[I]” represents the input port. The “[O]” represents the output port. • The “[AA]” represents the port number. The HDMI input ports are 01~04. The HDBaseT output ports are 01~04 and the local HDMI output ports are 05~08. • The “[AA]” is “FF” for sending command to all input or output ports. • The “[BB]” represents the device type (e.g. TV: 40/20/80; Blu-ray DVD: 04/08). • The “[CC]” represents the function type (e.g. “44”: Remote control). • The “[DD]” represents the specific command from the table below.

Control the input source

Control the output display device

Firmware Upgrade

1. Prepare the latest two upgrade files and rename them as 08010000.APP and 08010000.APS on PC.
2. Power off the switcher, and connect the FW port of switcher to the PC with USB cable.
3. Power on the switcher, and then the PC will automatically detect a U-disk named of BOOTDISK .
4. Double-click the U-disk, a file named of READY.TXT would be showed.
5. Directly copy one of two upgrade files (e.g. 08010000.APP ) to the BOOTDISK U-disk.
6. Reopen the U-disk to check the filename READY.TXT whether automatically becomes SUCCESS.TXT , if yes, the firmware was updated successfully, otherwise, the firmware updating is fail, the name of upgrade file should be confirm again, and then follow the above steps to update again.
7. Repeat step 5~6 to copy the other upgrade file ( 08010000.APS ) to the BOOTDISK U-disk.
8. Remove the USB cable after firmware upgrade.
9. After firmware upgrade, the switcher should be restored to factory default by sending command.

Troubleshooting and Maintenance

Note: If your problem persists after following the above troubleshooting steps, seek further help from authorized dealer or our technical support.

After-Sales Service

If problems occur while operating the product, please use the troubleshooting and maintenance information in this manual to deal with these problems. Any transport costs are borne by the user during the warranty period.

1. Product Limited Warranty: The product will be free from defects in materials and workmanship for three years (purchase invoice date shall prevail). A proof of purchase is the evidence that the unit is within the warranty period. A bill of sale or receipted invoice must be presented to obtain warranty service.
2. What the warranty does not cover (servicing available for a fee):
3. Warranty has expired The factory applied serial number has been altered or removed from the product. Damage, deterioration or malfunction caused by: Normal wear and tear. Use of accessories, supplies or parts, not meeting our specifications. No bill of delivery or invoice as proof of warranty. The product model displayed on the warranty card does not match the product model for repairing or it has been altered. Damage caused by force majeure. Servicing, not authorized by distributor. Any other cause not related to a product defect. Delivery, installation or labor charges for product installation and/or product setup.
4. Technical Support: For any questions or problem troubleshooting inquiries, contact your distributor or reseller. Please provide the respective product name and version, a detailed description of the failure situation as well as how the failure occurred.

Asking for Assistance

Technical Support:
Phone: +49 5971 800299 -0
Fax: +49 5971 800299 -99

Technical Support Hours:
8:30 AM to 5:00 PM Monday thru Thursday
8:30 AM to 4:00 PM Friday

Write to:
PureLink GmbH
Von-Liebig-Straße 10
D - 48432 Rheine
www.purelink.de
info@purelink.de

Legal & Compliance

Product identification

Model: PT-MA-HD44HDBT – manual version 1.0

Trademarks and disclaimer

Product model and logo are trademarks. All other company and product names mentioned are trademarks of their respective owners. All rights reserved. No part of this publication may be copied or reproduced without prior written permission. We reserve the right to make changes to the device, packaging or manual and accept no liability for misprints.

EU conformity

PureLink hereby declares that this product PureTools PT-MA-HD44HDBT complies with Directives 1907/2006/EU und 2011/65/EU. PureLink GmbH hereby declares that this product PureTools PT-MA-HD44HDBT complies with Directives 2014/30/EU and 2014/35/EU.

The full text of the EU Declaration of Conformity is available at: http://www.purelink.de/ce/4251364735008_CE.pdf

FCC

Statement This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. It has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.

Disposal of electrical and electronic equipment

WEEE reg. no.: DE 93847290

The crossed-out wheelie bin symbol on the product, packaging or in this manual means that electrical and electronic equipment must not be disposed of with household waste at the end of its life. Hand in old devices free of charge at a public collection point or return them to a distributor obliged to take them back. Remove batteries and lamps that can be removed without destroying the device before handing it in, and delete any personal data stored on the device. Details are regulated by national law. By returning old devices you help protect the environment.

Batteries

Batteries must not be disposed of with household waste. Return used batteries free of charge to collection points or retailers.

Packaging

Dispose of packaging separately by material (paper/cardboard, plastics) via the local collection systems. Keep packaging material away from children – risk of suffocation. Packaging register LUCID: DE5958616449295.