Safety precautions
To ensure the best from the product, please read all instructions carefully before using the device. Save this manual for further reference.
- Unpack the equipment carefully and save the original box and packing material for possible future shipment.
- Follow basic safety precautions to reduce the risk of fire, electrical shock and injury to persons.
- Do not dismantle the housing or modify the module. It may result in electrical shock or burn.
- Using supplies or parts not meeting the products’ specifications may cause damage, deterioration or malfunction.
- Refer all servicing to qualified service personnel.
- To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this product near water.
- Do not put any heavy items on the extension cable in case of extrusion.
- Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards.
- Install the device in a place with fine ventilation to avoid damage caused by overheat.
- Keep the module away from liquids.
- Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on to the housing, unplug the module immediately.
- Do not twist or pull by force ends of the optical cable. It can cause malfunction.
- Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
- Unplug the power cord when left unused for a long period of time.
- Information on disposal for scrapped devices: do not burn or mix with general household waste, please treat them as normal electrical wastes.
Introduction to PT-PSW-41H
The PT-PSW-41H is a professional 4K Scaler Switcher scaling HDMI/DP/VGA video signal to an HDMI output by selecting output resolution from 720p to 4K via OSD.
It can work with HDMI, DP, and VGA table grommets to switch source and output black screen for display (table grommets sold separately). CEC and IR learning function is used to control display via front panel buttons. With one built-in IR In, one IR Out and one RS232, the IR and RS232 control signals can be used for display control.
The PT-PSW-41H supports advanced EDID management and is HDCP 2.2 compliant. Video and audio sources can be selected via front panel button, table grommets or RS232 commands by third party control device. Moreover, it features volume buttons to turn up/down the volume level.
Feature
- Features 2 HDMI inputs, 1 DP input and 1 VGA input with auxiliary audio.
- The output resolution can be selected from 720p to 4K x 2K@30Hz 4:4:4 to assure preferred output.
- Supports IR learning to set button function for controlling the connected display.
- Supports volume control via buttons.
- Allows the connected display to be controlled via CEC, IR, RS232 commands or front panel buttons.
- Supports HDMI/VGA/DP table grommets to control source switching and black screen showing.
- Automatically switch based on video sensing.
- Supports RS232 control.
- Supports IR pass through.
- Supports advanced built-in EDID management.
Package List
- 1 x PT-PSW-41H 4x1 4K Scaler Switcher
- 1 x Power Adapter (12VDC, 2A)
- 2 x Mounting Ears with 4 Screws
- 4 x Plastic Cushions
- 6 x 3-pin Phoenix Connectors
Note: Please contact your distributor immediately if you found any damage or defect in the components.
Front Panel
| No. | Name | Description |
|---|---|---|
| ① | Built-in IR Receiver | Receive IR signal from IR remote. |
| ② | Power LED | Red when powered on. |
| ③ | Signal LED | AUTO: Auto switching activity LED. H1&H2: 1-HDMI/ 2-HDMI input activity LED. DP: DP input activity LED. VGA: VGA input activity LED. |
| ④ | Auto Switching Selector | Press this to enter / exit auto switching mode. |
| ⑤ | Volume Down | Press this to decrease the output volume of scaler switcher and display. |
| ⑥ | Volume Up | Press this to increase the output volume of scaler switcher and display. |
| ⑦ | IR LEARNING | Press this to enter IR learning mode. |
| ⑧ | DISPLAY ON & Activity LED | Press this to turn on the display, and it can be customized via IR learning or RS232 commands. |
| ⑨ | DISPLAY OFF & Activity LED | Press this to turn off the display, and it can be customized via IR learning or RS232 commands. |
| ⑩ | OUTPUT RES | Press this to enter On Screen Display menu (OSD) to select the output resolution. |
| ⑪ | FIRMWARE | Micro USB port, used for firmware update. |
Rear Panel
| No. | Name | Description |
|---|---|---|
| ① | HDMI OUT | HDMI output port, connect with display. |
| ② | 1-HDMI IN & 2-HDMI IN | HDMI input ports, connect with HDMI source. |
| ③ | 3-DP IN | DP input port, connect with DP source. |
| ④ | 4-VGA IN | VGA input port, connect with VGA source. |
| ⑤ | AUDIO IN | VGA auxiliary audio input. |
| ⑥ | IR OUT | Connect with IR emitter to control display via IR. |
| ⑦ | RS232 | Serial port, connect a control device (PC) to control the PT-PSW-41H. Connect the display to control it via front panel buttons. |
| ⑧ | AUDIO OUT | Audio output port, connect with speaker. |
| ⑨ | GR1,GR2, GR3&GR4 | Connect with HDMI, DP or VGA table grommet to control source switching and black screen showing. |
| ⑩ | DC 12V | Connect the including power adaptor. |
Usage Precaution
- Verify that all components and accessories are included prior to installation.
- System should be installed in a clean environment with proper temperature and humidity (see page17 for limits).
- If the scaler switcher will be permanently mounted to a surface, attach the included mounting ears with the supplied screws.
- If the scaler switcher will be sitting on a shelf, attach the included plastic cushions to the bottom of the unit.
- All of the power switches, plugs, sockets and power cords should be insulated and safe.
- All devices should be connected before switched live.
Volume Adjustment
- Press the Volume Up button to increase the output volume of scaler switcher and display.
- Press the Volume Down button to decrease the output volume of scaler switcher and display.
Display Control
For compatibility with different displays, two customizable buttons on the front panel can be used to turn on/off the display. These two buttons can be customized by sending RS232 commands or IR learning function.
By sending RS232 commands
- Connect a control PC to the RS232 port.
- Install RS232 control software on the PC, please refer to 6 RS232 control for more details.
- Find the corresponding display control command in the user manual of the display, then configure the ON or OFF button according to the below command format.
| Configure ON button | Command Format | Description & Example | Feedback |
|---|---|---|---|
| HEX | /-ax:XX XX XX XX | "x" represents the baud rate: x=0(2400)/1(4800)/2(9600)/3(19200)/4(38400)/5(57600)/6(115200). " XX XX XX XX " is display control command (HEX, max 48 byte). For example: /-ax:30 31 32 33 XX XX XX XX (30 31 32 33) | |
| ASCII | /+ax:XXXXXXX | "x" represents the baud rate: x=0(2400)/1(4800)/2(9600)/3(19200)/4(38400)/5(57600)/6(115200). " XXXXXXX " is display control command (ASCII, max 48 byte). /+ax:0123456 | XXXXXXX (0123456) |
| Configure OFF button | Command Format | Description & Example | Feedback |
|---|---|---|---|
| HEX | /-Ax:XX XX XX XX | "x" represents the baud rate: x=0(2400)/1(4800)/2(9600)/3(19200)/4(38400)/5(57600)/6(115200). " XX XX XX XX " is display control command (HEX, max 48 byte). For example: /-ax:30 31 32 33 XX XX XX XX (30 31 32 33) | |
| ASCII | /-Ax:XXXXXXX | "x" represents the baud rate: x=0(2400)/1(4800)/2(9600)/3(19200)/4(38400)/5(57600)/6(115200). " XXXXXXX " is display control command (ASCII, max 48 byte). /+ax:0123456 | XXXXXXX (0123456) |
- Disconnect the control PC, then connect the display to the RS232 port.
- Press ON or OFF button to turn the display on or off.
IR Learning
- Press the IR LEARNING button to enable IR learning mode, the ON and OFF LEDs will light up.
- Press one of the display control buttons, e.g. press ON button, and its LED will start to flash.
- Point the display remote at the front panel built-in IR receiver and then press the Power On button on the remote, and the ON LEDs will go dark.
- Repeat the above all three steps to set the OFF button function.
- Press ON or OFF button to turn the display on or off.
Output Resolution Selection
- Resolution Selection Step1: Press the OUTPUT RES button to enter the following resolution list shown as below. Step2: Press this button again to move up and down in the list. Step3: Long-press this button at least 2 seconds to confirm the selected output resolution.
- Resolution Reset Long-press the OUTPUT RES button at least 5 seconds to reset the output resolution to default 720P.
RS232 Control Software
- Installation: Copy the control software file to the computer connected with PT-PSW-41H.
- Uninstallation: Delete all the control software files in the corresponding file path.
Basic Settings:
First connect PT-PSW-41H with all needed input and output devices, then connect it with a computer which is installed with RS232 control software. Finally, double-click the software icon to run this software. Here we take the software CommWatch.exe as example. The icon is shown as below:

The interface of the control software is shown as below:
Please set the parameters of COM number, bound rate, data bit, stop bit and the parity bit correctly, then the command is ready to be sent in the Command Sending Area.
- Parameter Configuration Area
- Monitoring Area, indicates if the sent command is working.
- Command Sending Area
RS232 Command
Communication protocol: RS232 Communication Protocol
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
System Configuration
| Command | Function | Feedback |
|---|---|---|
| SFUD | Software upgrading | Software Update |
| GET VER | Check the software version | Version Vx.x.x |
| FRST | Restore factory default | Factor Reset |
| WAKE | Wake up the system | Wake Up |
| STBY | Turn the system to standby mode | Go To Standby |
| GET STA | Get the system status | Input:VGA Resolution: 1920x1080 Manual Switching Source Volume: 60 EDID: Initial HDCP: ON |
Signal Switching
| Command | Function | Feedback |
|---|---|---|
| SWIN H1 | Switch to HDMI input | Switch to hdmi |
| SWIN H2 | Switch to HDMI2 | Switch to hdmi2 |
| SWIN DP | Switch to DP | Switch to dp |
| SWIN VG | Switch to VGA input | Switch to vga |
| AUTO 01 | Enable auto switching | Auto Switching |
| AUTO 00 | Disable auto switching | Manual Switching |
Audio Setting
| Command | Function | Feedback |
|---|---|---|
| AUMT S1 | Mute source audio | Audio Mute Source: Enable |
| AUMT S0 | Unmute source audio | Audio Mute Source: Disable |
| VOLS AP | Increase the source volume to xx (xx=0~60) | Source Volume: xx |
| VOLS AN | Decrease the source volume to xx (xx=0~60) | Source Volume: xx |
| VOLS xx | Set the source volume to xx (xx=0~60) | Source Volume: xx |
Output Resolution Selection
| Command | Function | Feedback |
|---|---|---|
| SRES 01 | Change output resolution to 3840x2160 | Resolution: 3840x2160 |
| SRES 02 | Change output resolution to 1920x1080 | Resolution: 1920x1080 |
| SRES 03 | Change output resolution to 1280x720 | Resolution: 1280x720 |
| VGAA | Automatic image correction for VGA input | VGA Input Auto |
EDID Management
| Command | Function | Feedback |
|---|---|---|
| EDID DF | EDID default | EDID: Initial |
| EDID MN | Get the EDID data from display | EDID: Manage |
| EDID US | When the command applied, system prompts to upload the user-defined EDID file (.bin) from U-disk. | EDID: User |
Baudrate Setting
| Command | Function | Feedback |
|---|---|---|
| BAUD 115200 | Set RS232 baudrate to 115200 | Set Baudrate 115200 |
| BAUD 57600 | Set RS232 baudrate to 57600 | Set Baudrate 57600 |
| BAUD 38400 | Set RS232 baudrate to 38400 | Set Baudrate 38400 |
| BAUD 19200 | Set RS232 baudrate to 19200 | Set Baudrate 19200 |
| BAUD 9600 | Set RS232 baudrate to 9600 | Set Baudrate 9600 |
| BAUD 2400 | Set RS232 baudrate to 2400 | Set Baudrate 2400 |
| BAUD 4800 | Set RS232 baudrate to 4800 | Set Baudrate 4800 |
Input & Output
| Parameter | Specification |
|---|---|
| Input | (2) HDMI; (1) DP; (1) VGA; (1) AUDIO |
| Input Connector | (2) Type A Female HDMI; (1) DisplayPort; (1) Female VGA (15-pin); (1) 3.5mm Mini Jack |
| Output | (1) HDMI; (1) AUDIO |
| Output Connector | (1) Type A Female HDMI; (1) 3-pin Phoenix Connector |
| Control | (1) IR OUT; (1) RS232; (1) GR1; (1) GR2; (1) GR3; (1) GR4 |
| Control Connector | (1) 3.5mm Mini Jack; (5) 3-pin Phoenix Connectors |
General
| Parameter | Specification |
|---|---|
| Input Resolution | HDMI: Up to 4K@60Hz 4:2:0, Supports HDMI1.4, and HDCP2.2 Compliant. VGA: Up to 1920x1200@60Hz. |
| Output Resolution | 3840x2160@30Hz,1920x1080@60Hz, 1080x 720p@60hz, Supports HDMI1.4, and HDCP1.4 Compliant. |
| Bandwidth | 10.2Gbps |
| EDID | In-built EDID Management |
| Power Supply | Input:100V~240V AC; Output:12VDC 2A |
| Power Consumption | 10w (Max) |
| Operation Temperature | -10 ~ +40℃ (+14℉~ +104℉) |
| Storage Temperature | -15 ~ +55℃ (+5℉~ +131℉) |
| Relative Humidity | 10% ~ 90% |
| Dimension (W*H*D) | 230mm x 23.6mm x 100mm (754ft x 77ft x 328ft) |
| Net Weight (g) | 320g |
Panel Drawing
DC 12V AUDIO IN 4-VGA IN 3-DP IN 1-HDMI IN 2-HDMI IN IR OUT AUDIO OUT GR1 GR2 GR3 GR4 SM OB Tx Rx SM OB L R HDMI OUT RS232 FW IR OUTPUT RES H1 H2 DP VGAAUTO SOURCE / AUTO-3s ON OFF IR LEARNING DISPLAY 100.0 mm(328ft) 230.0 mm(754ft) 23.6 mm(77ft)
Troubleshooting & Maintenance
| Problems | Potential Causes | Solutions |
|---|---|---|
| Output image with white noise. | Bad quality of the connecting cable | Try another high quality cable. |
| Output image with white noise. | Fail or loose connection | Make sure the connection is good. |
| No output image when switching | No signal at the input / output end | Check with oscilloscope or multimeter if there is any signal at the input/ output end. |
| No output image when switching | Fail or loose connection | Make sure the connection is good. |
| No output image when switching | The switcher is broken | Send it to authorized dealer for repair. |
| POWER indicator doesn’t work or no respond to any operation | Fail connection of power cord. | Make sure the power cord connection is good. |
| Cannot control the device by control device (e.g. a PC) through RS232 port | Wrong RS232 communication parameters | Type in correct RS232 communication parameters. |
| Output image with white noise. | Broken RS232 port | Send it to authorized dealer for checking. |
| Output image with white noise. | Bad quality of the connecting cable | Try another high quality cable. |
Note: If your problem persists after following the above troubleshooting steps, seek further help from the authorized dealer or our technical support.
After-Sales Service
If problems occur when running the product, please check and deal with the problems referring to this user manual. Any transport costs are borne by the user during the warranty period.
- Product Limited Warranty: The product will be free from defects in materials and workmanship for two years (The purchase invoice shall prevail). Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the Warranty period must be presented to obtain warranty service.
- What the warranty does not cover (servicing available for a fee): Warranty expiration. Factory applied serial number has been altered or removed from the product. Damage, deterioration or malfunction caused by: Normal wear and tear. Use of supplies or parts not meeting our specifications. No certificate or invoice provided as proof of warranty. The product model shown on the warranty card does not match with the model of the product for repair, or has been altered. Damage caused by force majeure. Servicing not authorized by distributor. Any other cause which does not relate to a product defect. Delivery, installation or labor charges for installation or setup of the product.
- Technical Support: For any questions or problems, contact your distributor or reseller and tell them the respective product name and version, the detailed failure situation as well as the formation of the cases.
Legal & Compliance
Product identification
Model: PT-PSW-41H – manual version 1.0
Trademarks and disclaimer
Product model and logo are trademarks. All other company and product names mentioned are trademarks of their respective owners. All rights reserved. No part of this publication may be copied or reproduced without prior written permission. We reserve the right to make changes to the device, packaging or manual and accept no liability for misprints.
EU conformity
PureLink hereby declares that this product PureTools PT-PSW-41H complies with Directives 1907/2006/EU und 2011/65/EU. PureLink GmbH hereby declares that this product PureTools PT-PSW-41H complies with Directives 2014/30/EU and 2014/35/EU.
| Directive / Regulation |
|---|
| 1907/2006/EU |
| 2011/65/EU |
| 2014/30/EU |
| 2014/35/EU |
The full text of the EU Declaration of Conformity is available at: http://www.purelink.de/ce/4251364706879
FCC
Statement This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. It has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
Disposal of electrical and electronic equipment
WEEE reg. no.: DE 93847290
The crossed-out wheelie bin symbol on the product, packaging or in this manual means that electrical and electronic equipment must not be disposed of with household waste at the end of its life. Hand in old devices free of charge at a public collection point or return them to a distributor obliged to take them back. Remove batteries and lamps that can be removed without destroying the device before handing it in, and delete any personal data stored on the device. Details are regulated by national law. By returning old devices you help protect the environment.
Packaging
Dispose of packaging separately by material (paper/cardboard, plastics) via the local collection systems. Keep packaging material away from children – risk of suffocation. Packaging register LUCID: DE5958616449295.

