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4x2 4K Multiformat Presentation Switcher with KVM and Scaler Set
Discontinued

PT-PSW-42

4x2 4K Multiformat Presentation Switcher with KVM and Scaler Set

The PureTools Teleconference Scaler Switcher 4x2 is a presentation switcher with 2 HDMI inputs and 1 DisplayPort or VGA input, featuring mirrored HDMI and HDBaseT outputs. It supports resolutions up to 4K UltraHD 30Hz …

ManualControl (TCP/IP)FAQSpecificationsDatasheetCE declaration ↗
Chapter 1 of 13

Safety precautions

To insure the best from the product, please read all instructions carefully before using the device. Save this manual for further reference.

  • Unpack the equipment carefully and save the original box and packing material for possible future shipment.
  • Follow basic safety precautions to reduce the risk of fire, electrical shock and injury to persons.
  • Do not dismantle the housing or modify the module. It may result in electrical shock or burn.
  • Using supplies or parts not meeting the specifications of product may cause damage, deterioration or malfunction.
  • Refer all servicing to qualified service personnel.
  • To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this product near water.
  • Do not put any heavy items on the extension cable in case of extrusion.
  • Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards.
  • Install the device in a place with fine ventilation to avoid damage caused by overheat.
  • Keep the module away from liquids.
  • Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on to the housing, unplug the module immediately.
  • Do not twist or pull by force ends of the optical cable. It can cause malfunction.
  • Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
  • Unplug the power cord when left unused for a long period of time.
  • Information on disposal for scrapped devices: do not burn or mix with general household waste, please treat them as normal electrical wastes.
Chapter 2 of 13

Introduction

Introduction to PT-PSW-42

The PT-PSW-42 is a conferencing system codec kit supporting resolutions up to 4K@30Hz 4:4:4 and HDCP 2.2. It includes Transmitter and Receiver, providing AV switching, resolution converting ranging from 720p to 3840x2160@30Hz, audio de-embedded, and USB extension, plus system control. All video, audio, control, USB and Ethernet signals can be transmitted over a single CATx cable up to 100m.

The kit provides five video inputs such as HDMI, VGA and DP. To simplify meeting room device management, the kit offers LAN for Ethernet and USB ports for devices extension, four on the transmitter and two on the receiver. It supports a variety of 2.0 USB devices like camera, microphone and keyboard as well as other HID devices.

It also allows users to control system functionality via WEB GUI, and RS232. Additionally, users can control the rise and fall of projector screen over relay port. This is an ideal solution for meeting spaces using PC-based conferencing system codecs such as Skype@, WebEx@ and GoToMeeting@, etc.

Feature

  • Supports resolution converting ranging from 720p to 4k x 2k @30Hz 4:4:4.
  • Ensures display of content-protected media and interoperability with other HDCP compliant devices.
  • Provides a variety of interfaces to simplify room devices management.
  • Supports PCs, USB devices like keyboard, webcam, MIC for conference system.
  • Extend the transmission distance of USB signals.
  • Two USB type B for connection to host, four USB type A for HID devices like webcam, mic and keyboard.
  • Automatically detect active inputs when sources are connected or there is a change in source power status.
  • HDBaseT technology extend video, audio, control command and Ethernet signal up to 100m.
  • Ethernet can be imported from either Receiver or Transmitter, providing LAN accessibility for users.
  • Audio can be de-embedded out from AUDIO OUTPUT.
  • Allows connected displays to be controlled via front panel buttons.
  • Ensures EDID communication between sources and display.
  • Relay commands can be triggered to control relay devices such as the projector.

Package List

Transmitter

  • 1 x PT-PSW-42-TX Transmitter
  • 2 x Mounting Ears with 4 Screws
  • 4 x Plastic Cushions
  • 1 x Power Adapter (24VDC,2.71A)

Receiver

  • 1 x PT-PSW-42-RX Receiver
  • 2 x Mounting Ears with 2 Screws
  • 4 x Plastic Cushions
  • 1 x 5-pin Phoenix Connector
  • 1 x 7-pin Phoenix Connector
  • 1 x User Manual

Note: Please confirm if the product and the accessories are all included, if not, please contact your distributor.

Chapter 3 of 13

Panel Description

Transmitter

Front Panel

  • POWER LED: The LED illuminates red when power is applied, or orange when the auto-switching mode is chosen.
  • INPUT LED & SOURCE SELECTOR:
  • 1-HDMI: The LED illuminates green when 1-HDMI input signal is chosen.
  • 2-HDMI: The LED illuminates green when 2-HDMI input signal is chosen.
  • 3-DP: The LED illuminates green when 3-DP input signal is chosen.
  • 4-VGA: The LED illuminates green when 4-VGA input signal is chosen.
  • RX HDMI: The LED illuminates green when the HDMI input signal on Receiver is chosen.
  • SOURCE SELECTOR: Press this button to select input source signal, or long-press for 3 seconds or more to enable auto-switching mode. For more details, please refer to the 4 Button Control.
  • DISPLAY CONTROL: Press this button to turn on/off the displays, and then the activity LED ON/OFF will illuminates green.
  • RETURN: Return key for OSD.
  • MENU/ENTER: Menu or Enter key for OSD.
  • VOL-/MUTE: Press this button to turn down the audio output volume, or long-press 3 seconds or more to mute / Left key for OSD.
  • RELAY 1: Press this button to raise projector screen. / Up key for OSD.
  • RELAY 2: Press this button to lower projector screen. / Down key for OSD.
  • VOL+: Press this button to turn up the audio output volume. / Right key for OSD.

Rear Panel

  • INPUT:
  • VIDEO: 2 HDMI inputs, 1 DP input and 1 VGA input.
  • AUDIO 1 VGA auxiliary audio input.
  • OUTPUT
  • HDMI: HDMI video output port.
  • HDBT: Support PoC. Connect with HDBaseT Receiver to transmit AV signal, IR or RS232 control signal.
  • CONTROL
  • PC1&PC2: Two Type-B USB ports, only one can be used to connect with PC, and the two priority: PC1>PC2.
  • DEVICE 1& DEVICE 2: Two Type-A USB ports, connect with USB HID devices.
  • RS232: Serial port, 3-pin Phoenix connector, connect with a control device (such as PC).
  • TCP/IP: RJ45 connector, connect with PC to control this system via web-based GUI.
  • LAN: Ethernet port for extending network signal. Note: Please notice warning signs. The LAN port can’t be connected with HDBT port.
  • FIRMWARE: Type-A USB port for updating system firmware or loading customized EDID data.
  • DC 24V: DC barrel connector for connecting the included power adapter.

Receiver

Front Panel

  • POWER LED: The LED illuminates red when power is applied.
  • HDBT LED: The LED illuminates green when HDBT input signal present.
  • HDMI LED: The LED illuminates green when HDMI input signal present.
  • FIRMWARE: Type-A USB port for updating system firmware.

Rear Panel

  • HDBT IN: Connect to the HDBT OUT port on Transmitter via CAT5e/6a/7 cable, support PoC technology.
  • HDMI IN: HDMI input port.
  • HDMI OUT: HDMI output port.
  • AUDIO OUT: Stereo balanced L/R audio output port.
  • DEVICES: Two Type-A USB ports, connect with USB HID devices.
  • RS232: Serial port, 3-pin Phoenix connector, connect with the display device (such as projector) needed to be control via RS232 commands.
  • RELAY1 & RELAY2: Connect with relay device (such as projector screen) to control.
  • LAN: Ethernet port, work with the LAN port on Transmitter to extend network signal. Note: Please notice warning signs. The LAN port can’t be connected with HDBT port.
Chapter 4 of 13

System Connection

Usage Precaution

  • System should be installed in a clean environment, preferably at ambient temperature or within given working temperature range (see page 32 &33 for limits).
  • All of the power switches, plugs, sockets and power cords should be insulated.
  • All devices should be connected before power on.

System Diagram

DC 12V
HDMI
DC 24VINPUT
1-HDMI 2-HDMI 3-DP 4-VGA HDBT
RS232
Tx Rx
PC 1 DEVICE 1 TCP/IP LAN
OUTPUT
FIRMWARE
CONTROL
PC 2 DEVICE 2
AUDIO
DVD
MacBook
Laptop
PC
DEVICES
Tx Rx
CONTROLHDBT IN HDMI IN HDMI OUT L+R OUT
Relay1 Relay2
LAN
1 2
USB Microphone
Wireless Keyboard and Mouse
Central Control System RouterProjectorWireless BYODTV Speaker USB Camera

  • Video:
  • Audio:
  • RS232:
  • HDBaseT:
  • Ethernet:
  • USB:
  • Laptop
  • PT-PSW-42
  • PT-PSW-42-RX
Chapter 5 of 13

Button Control

Front panel buttons can be used for signal switching, OSD, volume adjusting.

Manual Switching

Press the SOURCE/AUTO button to select one input source for Transmitter, press again to select next source, switching sequentially between 1-HDMI, 2-HDMI, 3-DP and 4-VGA. The corresponding LED illuminates green.
The Receiver also features one HDMI input port, if you need to output the source signal via its HDMI output port. The following is an example.

LED Status DescriptionStatus
The 1-HDMI LED illuminates green, other source LEDs are gone.The 1-HDMI is selected as input source. The input signal will be transmitted to all video output ports of Transmitter and Receiver.
The 2-HDMI and RX HDMI LEDs illuminate green, other source LEDs are gone.The 2-HDMI is selected as input source for Transmitter. The input signal will be transmitted to all video output ports of Transmitter. The HDMI input signal on Receiver will be only transmitted to the HDMI output port of Receiver.

RX HDMI SOURCE
AUTO/3s
1-HDMI 2-HDMI 4-VGA3-DP
RX HDMI SOURCE
AUTO/3s
1-HDMI 2-HDMI 4-VGA3-DP

Follow the below steps to switch to the status 2 from status 1.

  1. Press the SOURCE/AUTO button once to select 2-HDMI, and then release this button.
  2. Press the SOURCE/AUTO button continuously until the RX HDMI LED illuminates green to select the HDMI input for Receiver.

Auto Switching

Long-press SOURCE/AUTO button for 3 seconds or more to enable auto-switching mode, and the auto-switching mode abides by the following principles:

  • New input Once detecting a new input signal, the Transmitter would switch to this new signal automatically. Once connecting a source device to the HDMI IN port of Receiver, the Receiver will switch to this source to output HDMI signal via HDMI OUT port automatically.
  • Rebooting device The Transmitter have the ability to save the last configuration before losing power. If the last switching mode is auto-switching, once rebooted, the switcher will automatically enter auto-switching mode, then detect all inputs and memorize their connection status for future rebooting using. If the last displayed signal is still available, the unit will output the signal. If not, the unit will detect all the input signals with priority from 1-HDMI to 4-VGA. When detected the first signal, it will transfer to output.
  • Signal removal Once removing the current display signal, the Transmitter will detect all input signals with priority from 1-HDMI to 4-VGA. It will transfer the signal firstly detected to be available to output devices.

Note: Auto-switching function works only when inputting new signal, removing a signal or power rebooting.
The HDMI input source on Receive cannot be selected under auto-switching mode.
When in AUTO switch mode, the display’s LED may not show the correct status due to the presence of the RX HDMI input –this is normal behaviour. If the user needs to show the correct LED status, please manually switch the input source on the Transmitter (TX).

Volume Adjustment

The Receiver features audio output ports for connecting speaker or AV amplifier. Press the VOL+ or VOL- button on Transmitter to turn up or turn down the volume.

Chapter 6 of 13

RS232 Control

As RS232 commands can be transmitted to Receiver from the Transmitter, so it is able to control the Transmitter or the third-party device (such as projector) on Receiver from local.
The baud rate support 2400, 4800, 9600(default), 19200, 38400, 57600 or 115200.

RS232 Connection

  • Control Transmitter HDMI DC 24VINPUT 1-HDMI 2-HDMI 3-DP 4-VGA HDBT RS232 Tx Rx PC 1 DEVICE 1 TCP/IP LAN OUTPUT FIRMWARE CONTROL PC 2 DEVICE 2 AUDIO PC PT-PSW-42

Control Third-party Device

RS232 Control Software

  • Installation/uninstallation Installation: Copy the control software file to the computer connected with the Scaler Switcher. Uninstallation: Delete all the control software files in corresponding file path.

Basic Settings
First to connect the Transmitter with all input devices and output devices needed, then to connect it with a PC which is installed with RS232 control software.
Double-click the software icon to run this software. Here we take the software CommWatch.exe as example. The icon is showed as below:

DC 12VDEVICES
Tx Rx
CONTROLHDBT IN HDMI IN HDMI OUT L+R OUT
Relay1 Relay2
LAN
1 2
HDMI
DC 24VINPUT
1-HDMI 2-HDMI 3-DP 4-VGA HDBT
RS232
Tx Rx
PC 1 DEVICE 1 TCP/IP LAN
OUTPUT
FIRMWARE
CONTROL
PC 2 DEVICE 2
AUDIO
PC Projector
PT-PSW-42
PT-PSW-42-RX

The interface of the control software is showed as below:

Please set the parameters of COM number, bound rate, data bit, stop bit and the parity bit correctly, and then you are able to send command in Command Sending Area.

Parameter Configuration Area
Monitoring Area, indicates if the command sent works.
Command Sending Area

RS232 Command

Communication protocol: RS232 Communication Protocol
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
The end mark of command is “<CR><LF>”.

Source Switching

CommandFunctionFeedback Example
SWIN H1Switch to 1-HDMI input.Switch to HDMI1
SWIN H2Switch to 2-HDMI input.Switch to HDMI2
SWIN DPSwitch to 3-DP input.Switch to DP
SWIN VGSwitch to 4-VGA input.Switch to VGA
SWIN RXHDMISwitch to RX HDMI input.Switch to RX HDMI
AUTO 01Enable auto-switching.Auto Switching
AUTO 00Enable manual-switching.Manual Switching
?GET INGet the input source of Transmitter. (HDMI1,HDMI2,DP,VGA)TX Device Input: HDMI1
Get the input source of Receiver. (HDMI,HDBT)RX Device Input: HDMI
?GET AUTOGet the switching mode.Manual Switching/Auto Switching
VGAAAuto-adjust the input parameter (VGA only).VGA Input Auto

Audio Adjusting

CommandFunctionFeedback Example
AUMT S1Mute source audio.Audio Mute Source: Enable
AUMT S0Unmute source audio.Audio Mute Source: Disable
AUMT V1Mute VGA auxiliary input audio.Audio Mute VGA: Enable
AUMT V0Unmute VGA auxiliary input audio.Audio Mute VGA: Disable
?GET AUMTGet the Source mute status.Audio Mute Source: Enable
Get the VGA auxiliary audio mute status.Audio Mute VGA: Enable
VOLS APTurn up the source audio volume (xx=00~60).Source Volume: xx
VOLS ANTurn down the source audio volume (xx=00~60).Source Volume: xx
VOLV APTurn up the VGA auxiliary audio volume (xx=00~60).VGA Volume: xx
VOLV ANTurn down the VGA auxiliary audio volume (xx=00~60).VGA Volume: xx
VOLS xxSet the source audio volume (xx=00~60).Source Volume: xx
VOLV xxSet the VGA auxiliary audio volume (xx=00~60).VGA Volume: xx
?GET VOLGet the source audio volume (xx=00~60).Source Volume: xx
Get the VGA auxiliary audio volume (xx=00~60).VGA Volume: xx

Output Resolution

The default output resolution is 3840x2160@30Hz. Below is a list of the output resolutions the built-in scaler can output.

CommandFunctionFeedback Example
TRES 01Set the output resolution for Transmitter to 3840x2160@30Hz.TX Device Resolution: 3840x2160
TRES 02Set the output resolution for Transmitter to 1920X1080.TX Device Resolution: 1920x1080
TRES 03Set the output resolution for Transmitter to 1280x720.TX Device Resolution: 1280x720
RRES 01Set the output resolution for Receiver to 3840x2160@30Hz.RX Device Resolution: 3840x2160
RRES 02Set the output resolution for Receiver to 1920x1080.RX Device Resolution: 1920x1080
RRES 03Set the output resolution for Receiver to 1280x720.RX Device Resolution: 1280x720
?GET RESGet the output resolution for Transmitter.TX Device Resolution: 1920x1080
Get the output resolution for Receiver.TX Device Resolution: 1920x1080

Auto Power-off Setup

CommandFunctionFeedback Example
?GET TIMECheck the auto power-off mode.Auto Switch Mode no input to shutdown time: Disable Manual Switch Mode no input to shutdown time: Disable
TIME ADAuto Switch Mode: Disable the auto power-off function.Auto Switch Mode no input to shutdown time: Disable
TIME A1Auto Switch Mode: Set the auto power-off time to 1 minute when No signal input.Auto Switch Mode no input to shutdown time: 1 minutes
TIME A2Auto Switch Mode: Set the auto power-off time to 2 minute when No signal input.Auto Switch Mode no input to shutdown time: 2 minutes
TIME A3Auto Switch Mode: Set the auto power-off time to 5 minute when No signal input.Auto Switch Mode no input to shutdown time: 5 minutes
TIME A4Auto Switch Mode: Set the auto power-off time to 10 minute when No signal input.Auto Switch Mode no input to shutdown time: 10 minutes
TIME MDManual Switch Mode: Disable auto power-off time function.Manual Switch Mode no input to shutdown time: Disable
TIME M1Manual Switch Mode: Set the power-off time to 1 minute.Manual Switch Mode no input to shutdown time: 1 minutes
TIME M2Manual Switch Mode: Set the power-off time to 2 minute.Manual Switch Mode no input to shutdown time: 2 minutes
TIME M3Manual Switch Mode: Set the power-off time to 5 minute.Manual Switch Mode no input to shutdown time: 5 minutes
TIME M4Manual Switch Mode: Set the power-off time to 10 minute.Manual Switch Mode no input to shutdown time: 10 minutes

Relay Control

CommandFunctionFeedback Example
RLY1 ONTurn on the Relay 1.Relay 1 on
RLY1 OFFTurn off the Relay 1.Relay 1 off
RLY2 ONTurn on the Relay 2.Relay 2 on
RLY2 OFFTurn off the Relay 2.Relay 2 off

EDID Configuration

CommandFunctionFeedback Example
EDID DFThe source device obtains the default EDID 3840x2160@30Hz.EDID: Initial
EDID USLoad customize EDID data from U-disk.EDID: User
?GET EDIDGet EDID status.EDID: Initial/ User

Device Setup

CommandFunctionFeedback Example
SFUD TXUpdate the software of Transmitter.TX Device Software Update
SFUD RXUpdate the software of Receiver.RX Device Software Update
?GET REVGet the system version.Vx.x.x
FRSTRestore to factory defaults.Factor Reset
WAKEWake up the system.Wake Up
STBYLet this system enter in standby mode.Go To Standby
?GET IPGet the IP address.192.168.0.178!

Control Third Party Device

/+pb:xxxxxxxxx
Send ASCII command to control the third party device based on RS232 pass-through function.

  1. p = 0~1 is for RS232 control mode. When the "p=0", send command to control the local third party device which is connected to the transmitter. When the "p=1", the command is sent to control remote third party device which is connected to the receiver.
  2. b = 0~6 is for baud rate.
bBaud Rate
02400
14800
29600

3) xxxxxxxxx is for ASCII data (max 48 Byte).

/+12:123456789Send the ASCII command “123456789” to control the remote third party device of which baud rate is 9600.

/-pb:xx xx xx xx
Send HEX command to control the third party device based on RS232 pass-through function.

bBaud Rate
02400
14800
29600
319200
438400
557600
6115200

3) xx xx xx xx is for HEX data (max 48 Byte).

/-12:30 31 32 33 34Send the HEX command “30 31 32 33 34” to control the remote third party device of which baud rate is 9600.

Chapter 7 of 13

OSD Control

The system provides a powerful OSD operation menu, including picture settings and system setup.
Operation:

  • Press the button MENU/ENTER to enter OSD menu.
  • Press direction buttons (Left/Right/Up/down) to select function on OSD menu.
  • Press MENU/ENTER button to confirm the selected function.

Picture

Including Picture Mode, Color Mode, Advanced and Zoom Mode.
Picture mode: Including Dynamic, Standard, Mild, and User. Only in User mode, will it be able to set the image contrast, brightness, color and sharpness.

Color Mode: Including Cool, Medium, Warm and User. And only in User mode, it is able to set values for Red, Green and Blue (RGB).

Advanced: Including H-Pos, V-Pos, Clock, Phase, and Auto.

Zoom Mode: Including Normal, Zoom, Cinema, Wide, Point to Point.

Setup

Including Menu Language, Restore Default, Software Update, Baud rate, TX Resolution, RX Resolution and SW Version.

  • Menu Language: Supports 7 languages, including English (default), Chinese etc.
  • Restore Default: Restores to original system state.
  • Software Update (USB): Insert the USB flash disk with updating file to the FIRMWARE port of the Scaler Switcher, to update the software through this menu.
  • Baud rate: Set the baud rate for RS232 control, and its support 2400、4800、9600、19200、38400、57600、115200.
  • TX Resolution: Set the output resolutions for Transmitter, and it support 3840x2160@30Hz, 1920x1080, 1280x720.
  • TX Resolution: Set the output resolutions for Receiver, and it support 3840x2160@30Hz, 1920x1080, 1280x720.
  • SW Version: Software version.
Chapter 8 of 13

GUI Control

In addition to control the system via front panel button and RS232 control software. The system can be controlled via web-based GUI. It allows users to interact with the system through graphical icons and visual indicators.
Type 192.168.0.178 in your browser, it will enter the log-in interface shown as below:
This system divides into administrator and user mode.
Administrator mode: User name: admin; Password: admin (default setting)
User mode: User name: user; Password: user (default setting)

Note: Log in as admin can access more configuration interfaces than user. Here is a brief introduction to the interfaces.

Control Menu

Type the default user name and password, and then click Login to enter the control menu shown as below:

  • Sources: Click the corresponding button (1-HDMI, 2-HDMI, 3-DP, 4-VGA and RX HDMI) to select video input source.
  • Click AUTO button to enter auto-switching mode.
  • VGA Audio: Click this button to turn on/off the VGA auxiliary audio input.
  • Relay1: Click this button to raise projector screen.
  • Relay2: Click this button to lower projector screen.
  • Source: Click this button to turn on/off source device.
  • Display: Click this button to turn on/off output display device.
  • Unit: Click this button to turn on/off the Transmitter and Receiver.
  • TX Volume: Click +/- button or drag the volume bar to adjust volume.

Configuration Menu

① Setting
Click on control menu to enter configuration menu shown as below:

  • Output Resolution: Select the output resolution for Transmitter or Receiver.
  • Update: EDID: Insert the USB flash disk with EDID file to the FIRMWARE port of Transmitter, and then click EDID button to start update procedure. TX Firmware: Insert the USB flash disk with software updating file to the FIRMWARE port of Transmitter, and then click TX Firmware button to start update procedure. RX Firmware: Insert the USB flash disk with software updating file to the FIRMWARE port of Receiver, and then click RX Firmware button to start update procedure.
  • Shutdown Time (NO Input): Set the auto power-off time or manual power-off time, including none, 1 minute, 2 minutes, 5 minutes and 10 Minutes. If the system can’t detect video source input, it will automatically shut down after a preset interval.

② Network
Click Network to enter the below menu to select the dynamic or static mode. Under static mode, then IP address, subnet mask and gateway can be reset.

③ Source
Click Source Label to enter the below menu to rename the input selection buttons.

RS232 Control Menu

① Click RS232 Control on the top of interface to enter the below menu to send commands to control far-end third-party device.

  • Status: Local: Refers to the RS232 port of the Transmitter. HDBT: Refers to the RS232 port of the Receiver.
  • Baud Rate: The baud rate of local port is 9600, but for HDBT port, it support 2400、4800、9600、19200、38400、57600、115200.
  • Command: Typing commands in this box to control the third-party device (such as integrated control system) connected to Transmitter, or the far-end third-party device (such as projector) connected to Receiver. If check the “Hex”, you can type RS232 commands with hexadecimal value in the box.

② Click RX DISPLAY to enter the below menu to set the ON/OFF button function to turn on/ off the display device (such as projector).

  • Status: ON or OFF can be chosen.
  • Baud Rate: Supports 2400、4800、9600、19200、38400、57600、115200.
  • Command: Typing the control command of display device, and then click Send, the command will be sent to DISPLAY ON/OFF button.

Password Menu

Click Password on the top of interface to enter the below menu to reset the username and password.

GUI Update

Web-based GUI for the Scaler Switcher supports online update in http://192.168.0.178:100. Type the username and password (the same as the GUI log-in settings, modified password will be available only after rebooting) to log in the configuration interface. After that, click Administration at the source menu to get to Upload Program as shown below:
Select the desired update file and press Apply, it will start upgrading then.

Chapter 9 of 13

Specification

Transmitter

CategorySpecification
Video Input(2) HDMI; (1) DP; (1) VGA
Video Input Connector(2) Female HDMI; (1) DisplayPort; (1) Female VGA (15-pin)
Input ResolutionHDMI: Up to 4Kx2K@30Hz 4:4:4 DP: Up to 4Kx2K@30Hz 4:4:4 VGA: Up to 1920x1200@50/60Hz
Video Output(1) HDMI; (1) HDBaseT
Video Output Connector(1) Female HDMI; (1) RJ45
Output ResolutionSupports 3840x2160@30Hz, 1920x1080, 1280x720
StandardsCompliant with HDMI 1.4 & HDCP2.2
Audio Input(1) AUDIO
Audio Input Connector(1) 3.5mm Stereo jack
Audio Input Impedance>10kΩ
Control port(2) PC, (2) DEVICE; (1) RS232; (1) TCP/IP; (1) LAN
Control Connector(2) Type-B USB; (2) Type-A USB; (1)3-pin Phoenix connector; (2) RJ45
Transmission DistanceUp to 100m
Temperature-10℃ ~ +50℃
Humidity10% ~ 90%
External Power SupplyInput: AC 100~240V, 50/60Hz; Output: 24VDC 2.71A
Power Consumption40w
Dimension (W*H*D)220mm x 44mm x 120mm
Net Weight617g

Receiver

CategorySpecification
Video Input(1) HDBT; (1) HDMI
Video Input Connector(1) RJ45; (1) Female HDMI
Input ResolutionHDBT: Up to 4Kx2K@30Hz 4:4:4 HDMI: Up to 4Kx2K@30Hz 4:4:4
Video Output(1) HDMI
Video Output Connector(1) Female HDMI
Output ResolutionSupports 3840x2160@30Hz, 1920x1080, 1280x720
StandardsCompliant with HDMI 1.4 & HDCP2.2
Audio Output(1) Stereo balanced L/R audio
Audio Output Connector(1) 5-pin Phoenix connector
Audio Output Impedance70Ω
Frequency Response20Hz~20K Hz
Stereo Channel Separation>80dB @1KHz
Control port(2) DEVICE; (1) RS232; (2) RELAY; (1) LAN
Control Connector(2) Type-A USB; (1) 3-pin Phoenix connector; (2) 2-pin Phoenix connector; (1) RJ45
Transmission DistanceUp to100m
Temperature-10℃ ~ +50℃
Humidity10% ~ 90%
External Power SupplyPowered by the Transmitter
Dimension (W*H*D)205mm x 21.5mm x 95mm
Net Weight358g
Chapter 10 of 13

Panel Drawing

9-1 Transmitter
9-2 Receiver

HDMI
DC 24V INPUT
1-HDMI 2-HDMI 3-DP 4-VGA HDBT
RS232
Tx Rx
PC 1 DEVICE 1 TCP/IP LAN
OUTPUT
FIRMWARE
CONTROL
PC 2 DEVICE 2
AUDIO
RX HDMI SOURCE
AUTO/3s
1-HDMI 2-HDMI 4-VGA 3-DP OFF DISPLAY ON MENU
ENTER RETURN
RELAY 1 VOL + VOL - MUTE/3s RELAY 2
220.0 mm 44.0 mm 120.0 mm
FIRMWARE
HDBT HDMI
HDBT IN HDMI IN HDMI OUT AUDIO OUT
L R
DEVICES 1 2
Tx Rx
CONTROL Relay1 Relay2 LAN
205.0 mm 21.5 mm 95.0 mm

Chapter 11 of 13

Troubleshooting & Maintenance

ProblemsCausesSolutions
Output image with snowflake.Bad quality of the connecting cable.Try another high quality cable.
Fail or loose connection.Make sure the connection is good
No output image when switching.No signal at the input / output end.Check with oscilloscope or multimeter if there is any signal at the input/ output end.
Fail or loose connection.Make sure the connection is good.
The switcher is broken.Send it to authorized dealer for repairing.
POWER indicator doesn’t work or no respond to any operation.Fail connection of power cord.Make sure the power cord connection is good.
Static becomes stronger when connecting the video connectors.Bad grounding.Check the grounding and make sure it is connected well.
Cannot control the device by control device (e.g. a PC) through RS232 port.Wrong RS232 communication parameters.Type in correct RS232 communication parameters.
Broken RS232 port.Send it to authorized dealer for checking.
Cannot control the device by RS232 / front panel buttons/GUI.The device has already been broken.Send it to authorized dealer for repairing.

Note: If your problem persists after following the above troubleshooting steps, seek further help from authorized dealer or our technical support.

Chapter 12 of 13

After-Sales Service

If there appear some problems when running the product, please check and deal with the problems referring to this user manual. Any transport costs are borne by the users during the warranty.

  1. Product Limited Warranty: The product will be free from defects in materials and workmanship for two years (The purchase invoice shall prevail). Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the Warranty period must be presented to obtain warranty service.
  2. What the warranty does not cover (servicing available for a fee):
  3. Technical Support: For any questions or problems, contact your distributor or reseller and tell them the respective product name and version, the detailed failure situation as well as the formation of the cases.
  • Warranty expiration.
  • Factory applied serial number has been altered or removed from the product.
  • Damage, deterioration or malfunction caused by:
  • Normal wear and tear.
  • Use of supplies or parts not meeting our specifications.
  • No certificate or invoice as the proof of warranty.
  • The product model showed on the warranty card does not match with the model of the product for repairing or had been altered.
  • Damage caused by force majeure.
  • Servicing not authorized by distributor.
  • Any other causes which does not relate to a product defect.
  • Delivery, installation or labor charges for installation or setup of the product.
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